Xero's customer resilience will determine near-term future

Xero's customer resilience will determine near-term future
Jenny Ruth
Xero's immediate future is inextricably tied to how well existing and potential customers in its major markets fare through the coronavirus crisis. Xero itself is so uncertain about the outlook in the face of the impact of the crisis that it wouldn't provide actual impact numbers for March or April when it reported its annual results earlier this month. But that hasn't stopped analysts guessing and a couple of broking firms are even forecasting that Xero's subscriber numbers will shrink slightly in the current financial year. This foll...

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