Electric Kiwi slams 30-day notice periods on broadband services

Electric Kiwi slams 30-day notice periods on broadband services
CEO Luke Blincoe said notice periods enable banned win-back efforts and add unnecessary friction to switching. (Image: Electric Kiwi)
Ben Moore
Electric Kiwi has complained to the Commerce Commission about other broadband retailers taking what it claims are “banned anti-competitive” actions.The complaint asked the commission to investigate the notice periods many broadband providers have in place, which, it stated, add to the time or cost for consumers to switch providers.Electric Kiwi chief executive Luke Blincoe said the 30-day notice periods are also used as leverage for retailers to make win-back offers to customers, such as offering a discount for a certain period.&ldq...

More Technology

Edge of space: Mark Rocket’s sky-high mission
Technology The Business of Tech Podcast

Edge of space: Mark Rocket’s sky-high mission

This week, Peter talks to New Zealand entrepreneur Mark Rocket.

Peter Griffin 18 Sep 2025
The 'little thing' Infratil brings to its investments
Infrastructure

The 'little thing' Infratil brings to its investments

CEOs may not like it, but the returns are undeniable.

Time to put NZ tech first
Opinion

Peter Griffin: Time to put NZ tech first

NZ's tech future hinges on breaking with tradition and betting big on local ingenuity.

Peter Griffin 17 Sep 2025
NZ-based Kami acquires UK education platform
Technology

NZ-based Kami acquires UK education platform

Kami's education platform is widely used in the United States.

Greg Hurrell 17 Sep 2025