Infrastructure

Telco execs contend with unrealistic customers

Paul McBeth
Thu, 06 Aug 2020

Telco execs contend with unrealistic customers
Paul McBeth
Thu, 06 Aug 2020
New Zealand telecommunications executives are grappling with how to deliver world-class infrastructure and services to customers who don’t value their firms' products.Executives of the country’s biggest telcos say customers aren’t prepared to pay enough to warrant the level of investment needed in their networks.Telcos have ploughed more than a fifth of their combined revenues back into their networks over the past decade, totalling about $15 billion through that period.Vodafone NZ chief executive Jason Paris said tha...

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