Waste Management refunds customers $5.6m after incorrect billing

Waste Management refunds customers $5.6m after incorrect billing
Waste Management sent debt collectors to residential customers who didn't owe money. (Image: NZME)
Cécile Meier
Waste Management New Zealand has refunded $5.6 million to residential customers and is working on refunding more customers after a Commerce Commission investigation found it had likely breached the Fair Trading Act.Following complaints in 2020, the Commerce Commission found the company had sought payments via debt collection from customers who didn’t owe it money. Waste Management, which is owned by Australian investment fund Igneo Infrastructure Partners, is the leader in the country’s waste market, with revenue of $547m...

More Law & Regulation

Officials move on Richard Yan’s castle
Property

Officials move on Richard Yan’s castle

Richard Yan's extensive heritage property is being sold following his bankruptcy.

Minister's $200m tobacco tax cut bypasses Cabinet requirements
Policy

Minister's $200m tobacco tax cut bypasses Cabinet requirements

Researchers say there's more evidence to support the repealed Smokefree policies.

ANZ admits 'unacceptable failure' as bond probe continues
Finance

ANZ admits 'unacceptable failure' as bond probe continues

Regulator is investigating the bank over its bond turnover data.

AAP 25 Jul 2024
Downtown car park building legal challenge 'resolved'
Infrastructure

Downtown car park building legal challenge 'resolved'

Society challenging the sale to Precinct raised 0.4% of its High Court funding target.

Oliver Lewis 25 Jul 2024