Call for 'urgent' review of retirement village laws

Retirement Commissioner Jane Wrightson said retirement villages need a better complaints system.

Wed, 09 Jun 2021

The Retirement Commissioner Jane Wrightson is recommending an "urgent" review of the legislation governing retirement villages to ensure residents' rights are better protected. Some issues, such as confusing documentation and the lack of a clear-cut framework for dealing with complaints, will only get worse unless they're addressed, Wrightson said on releasing her findings after consulting with village operators, residents and other interested parties.Wrightson said what happens when residents move out of a retirement vil...

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