Retirement sector faces reckoning over performance metrics

Will cash flow become king in the retirement sector? (Image: BusinessDesk)

Mon, 21 Jul 2025

Ryman Healthcare shareholders were told at last year’s annual meeting that the firm, until that point, had misunderstood how to measure itself.“Ryman has traditionally used underlying profit as the key measure of its financial performance," executive chair Dean Hamilton said at the Christchurch meeting. "We now believe that there are better indicators of performance that are also more closely tied to our audited financial accounts.“We believe cash flow, like in any traditional business, is the most objective measure...

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