Retailers reel from merchant fee mess

Retailers reel from merchant fee mess
"This is a high priority for me," says Minister Andrew Bayly. (Image: Sylvie Whinray)
Gregor Thompson
Australian plans to ban debit card surcharges have reignited hopes that New Zealand may be closer to eliminating consumers' quotidian irritant: pay surcharges. Optimism was compounded on Tuesday when the Bank of New Zealand (BNZ) announced it had backed NZ fintech Centrapay’s Payap, a new lower-cost, contactless payment method. Both developments were watched by NZ’s retailers, who are frustrated by the retail payment system, which is currently under review by the Commerce Commission.ComCom found the current system lead...

More Retail

HelloFresh profit plunges 84% as revenue drops amid customer fallout
Retail

HelloFresh profit plunges 84% as revenue drops amid customer fallout

Meal kit provider HelloFresh New Zealand has reported a steep decline in profit and revenue in 2024, as the business faces continually shrinking results post-pandemic.HelloFresh reported revenue of $117.8 million in the 12 months to Dec 31, 2024, a drop of 18.8% or $27.3m from $1...

Staff reporters 17 Nov 2025
The Warehouse CEO Mark Stirton unveils cost reset amid margin pressure
Retail

The Warehouse CEO Mark Stirton unveils cost reset amid margin pressure

Continued margin pressure and an unsustainable cost base have led The Warehouse Group to implement a comprehensive cost reset programme, something which could see head office roles slashed to save costs.Chief executive Mark Stirton said the group’s shareholders expect decisive ac...

Staff reporters 17 Nov 2025
Want an easier way to travel with a suit?
Retail

Want an easier way to travel with a suit?

Known as ‘convertibles,’ they combine a garment bag with a duffel to carry a suit.

NZ’s second giant Costco Wholesale to be built at Drury
Retail

NZ’s second giant Costco Wholesale to be built at Drury

New Zealand’s second giant Costco Wholesale shop will be built in South Auckland’s Drury, it has been confirmed.Kiwi Property chief executive Clive Mackenzie and Costco country manager Chris Tingman made a joint statement about a conditional land deal.“Kiwi Property has reached a...

Staff reporters 12 Nov 2025