Spark faces 'big decisions' in customer-centric future, chair Justine Smyth says

Mon, 06 Nov 2017

By Paul McBeth Nov. 6 (BusinessDesk) - Spark New Zealand's board will have to make a number of "big decisions" in a rapidly changing environment as the country's biggest telecommunications firm overhauls itself to put customers front and centre, says chair Justine Smyth. The Auckland-based company annual meeting on Friday was the last with Mark Verbiest as chair, ending a six-year spell steering the board since the 2011 demerger of the Chorus network unit and rebranding Telecom into Spark as a retail provider. Smyth was part of the new b...

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