The Wall Street Journal

AI is coming for India’s famous tech hub

AI is coming for India’s famous tech hub
Bengaluru, the former Bangalore, is India’s outsourcing hub. (Image: Depositphotos)
The Wall Street Journal
By Megha MandaviaArtificial intelligence is upending India’s technology outsourcing business. The industry is pivoting to adapt, but the changes could cost a large number of coveted jobs.The country’s big outsourcing companies are already using AI and have plans to integrate it throughout their businesses. That might not save the low-end operations that run call centres or do other basic tasks within the so-called business process outsourcing sector. “If I am just doing a simple contact centre service then generative AI i...

More Technology

US announces new restrictions on AI chip exports
Technology

US announces new restrictions on AI chip exports

Beijng called the announcement "a flagrant violation" of international trade rules.

AFP 15 Jan 2025
Apple faces US$1.8b lawsuit in UK court over App Store
Technology

Apple faces US$1.8b lawsuit in UK court over App Store

Lawyers representing the class action say Apple excluded potential rivals.

Scott Tech lands $18m in meat processing deals
Primary Sector

Scott Tech lands $18m in meat processing deals

The contracts will be recognised across Scott’s 2025 and 2026 financial years.

Ben Moore 14 Jan 2025
Latest tech looks to help world's ageing population
Technology

Latest tech looks to help world's ageing population

Robot puppy for dementia patients, in-toilet gadget for medical checks.