
Closing AMI branches costs IAG more than A$20m
Insurance Australia Group’s decision to close its New Zealand AMI branch network has cost the general insurer more than A$20 million. The trans-Tasman insurer said the pandemic accelerated plans to close 53 branches as its customers stopped calling in and instead picked up the...

Telco execs contend with unrealistic customers
Telecommunications executives are grappling with how to deliver world-class infrastructure and services to customers who don’t value their firms' products.

ELECTION 2020: Ardern says fiscal prudence key to campaign
The Labour Party will campaign on its track record of prudent fiscal management, but leader and Prime Minister Jacinda Ardern says she won’t go down the path of harsh austerity. Speaking at the final post-Cabinet press conference before the election, Ardern said the covid-19 p...

Datacom sees rapid shift to digital platforms under covid
The move to introduce digital systems and platforms only got faster under the covid-19 pandemic lockdowns, as firms were forced into new ways of operating, according to IT services firm Datacom. The company had already invested heavily in those in-demand services over the past...