Banks making covid-forced working from home permanent

Before covid, banks had focused on flexible working as part of their diversity and inclusion policies. But now it has become mainstream.

Jenny Ruth

Wed, 24 Feb 2021

Two of the biggest impacts on banks from the covid-19 pandemic include a permanent shift of staff to work from home and an acceleration of digital forms of banking, according to the latest survey of financial institutions by accounting firm KPMG."The major banks have always had the ability for some staff to work remotely and encouraged flexible working hours, but 2020 saw a profound shift," KPMG said."There was a mad scramble at the start of lockdown to ensure everyone had the right hardware and access to the banks' secure ne...

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