Hotel staff shortages likely to increase US travel costs

The US hotel industry is light on staff and struggling to recruit.

Thu, 29 Feb 2024

By Will Feuer Hotel owners have been on an epic hiring spree. Yet even after clawing back hundreds of thousands of jobs during the past two years, the industry is still light on staff and often struggling to adapt. Daily housekeeping for all guests, room service and other amenities that were reduced or eliminated during the pandemic are still lacking at many properties.At the same time, hotels across the US have held their daily room rates near all-time highs, in part to offset the increase in wages to lure workers back. Hotels will...

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