"I probably learnt the hard way about keeping things internalised; it doesn't do you any good. So, for me, part of leadership is about making sure people are comfortable sharing issues and talking through things."
"There’s been one or two times when I think the voice has got a bit creaky, particularly during sentencings . . . when talking about complainants and the courage a lot of them show, and also in talking to some defendants who, frankly, never had a chance in life."
"I compartmentalise and I can quite selectively shut certain things off and put things away. But that doesn't prevent me from lying awake and worrying about things."
"The most important thing to remember is that we’re all human, first. People have all sorts of stuff going on in their lives, of which a job is just a component. If you take the time to understand the full person . . . it’s better for everybody."